Monday, December 1, 2008

Ritz-Carlton, Buckhead, GA

Attendants swarm the front entrance of this swank accomodation in Atlanta's swankiest of communities. Besides offering bottles of water, clothed in Ritz-Carlton labels, they greet you as though you were royalty and ensure that the doors are already propped open, well before you have to consider reaching out your arm. Of course, all of that is no surprise, regardless which Ritz you may be calling home for the night. What makes the Buckhead Ritz stand out is its premier location for some of Atlanta's finest shopping. Claiming a coveted Peachtree address, the Ritz-Carlton in Buckhead, Georgia is directly across the street from Lenox Square Mall to the south and Phipps Plaza to the East - both extremely formidable shopping centers inside the perimeter (I-285). Many believe (incorrectly) that you need to adhere to a certain dress code just to shop at Phipps, yet I've proven that wrong - a few times (It's nice, but it's not Harrod's).

Everything is within reach of this Ritz, including MARTA, and the accomodations were amazing. We only had one kink during our stay. The LodgeNet on-screen entertainment/information system was not working and all told, we had to wait about an hour before we were able to watch Prince Caspian. But, in true R-C style, the front desk and the engineer's office maintained constant communication with us as they worked the problem. I really felt like our room was the only one with the problem based on how they treated me in person and over the phone - so I was blown away to find out that it was a hotel-wide problem! That's the kind of personal care you can expect at any Ritz. The same type of care I've received at the other two Ritz's I've stayed at.

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